DARKSIDE_KNIGHT said:
I am the husband of the game stop manager that you talked to today. I understand your frustration...however...only the huge stores get the employee hours and extra stuff to give away. Her store on S-side is one of the slowest stores in jax. if Game Stop HQ is calling and leaving you a message that says anything about "festivity's" then that is something to take up with them. Also, she as a mngr can not just tell you that it is ok to come in dressed up and be a part of the release without having prior approval from her district mngr...which she already did in case we found someone like yourself who is a 405th member with a full costume. My point here is that she can not make company policy without asking first. I am sorry that her store is not doing what you think should be done but lets face it....it is just a game release and it is up to the store mngr to spend there own money to buy things for the customers such as food and drink which she usually does. They allow you to get the game at the earliest legal release time, that is why it is a midnight release and you do not have to wait till the next morning at 9 am. AND BY THE WAY, IF YOU WERE TO COME IN WITH YOUR GEAR ON AND HANG OUT SHE WAS GOING TO HIGHLY DISCOUNT YOUR COPY OF O.D.S.T. SO YOU WOULDN'T BE DOING IT FOR NOTHING.
OK - I understand what you are saying (and why you are saying it). Props to you for sticking up for her. Please remember that I did not call out ANY of the individual people or specific locations that I spoke with. I had ZERO intention of making this personal with anyone from either these forums or individual Gamestop employees.
I did not know that she was the store manager nor would it have mattered if I did. I was not rude, abrasive, profane, or negative in any way nor did I ask for payment, discounts, or anything of the sort. She said that I would not be paid (that was not why I was there) but she was also very courteous and polite and did inquire about the 405th. Unfortunately that didn't change the information that she had to work with. There were also customers present and I didn't want to interfere with business. I did accidentally call that same store later while I was calling around and spoke with a different gentleman who essentially gave me the same information. My little rant was (and is) directed at Gamestop the corporation. I am truly sorry that Gamestop (the corporation) left her and apparently all the other managers and stores out to swing in the breeze. It's not just her store - I called multiple locations in the area and received the same "we're not doing anything" answer.
As far as it being "just a game release" - no...no it's not. It stopped being "just a game release" when they hung the posters advertising the "Midnight Launch" in the window. It stopped being "just a game release" when Gamestop officially posted press releases and .pdf lists of all the participating stores in the major game-media channels. It stopped being "just a game release" when the employees told everyone to come in early at 10PM for the "party". It stopped being "just a game release" when I received a reminder call to be sure to show up at 10PM so I wouldn't miss any of the festivities.
It's fake corporate hype and if Gamestop had no intention of supporting it at the store level (where the actual customers are) then maybe, just maybe, they shouldn't have made such a big deal about it. This is not just another revamped Mario title for the DS, it's a major day-and-date release and they wanted all they hype and sales push they could generate, they just didn't want to actually do anything to earn it.
I'm very sorry if this has upset her, you, or any other employee of Gamestop. That was not my intent and I truly and sincerely apologize if this is the case. Please convey my apologies to her in my absence. I am also sorry that she is apparently on her own to develop, support, execute, and fund these corporate sponsored events with no corporate support - I think that is inexcusable. I appreciate her offer (as extended through you) in the spirit with which it was extended.
I will not apologize to Gamestop (the corporation). If anything, my opinion of them has dropped even more based upon your information. Judging from the general tone here, this is not an isolated issue and reflects more on Gamestop in general than on any specific store or individual employee.
It's a shame that we had to introduce ourselves like this, there are not a lot of us in Jax. I am generally a nice guy and fairly easy to get along with - sorry you had to catch me mid-rant. Please remember that my opinion is just that - my opinion - and in no way represents the 405th. I hope that we can separate the Gamestop issue from the 405th and move forward from there - welcome aboard!
-D